About the topic miner
The topic miner analyzes voice and digital transcripts, or recordings, to determine relevant subject matter and then use that data to create topics.
Understand topic miner
Understand how the topic miner retrieves topics and phrases from chat, call, and message recordings and transcripts.
Work with topic miner
Learn how to use the topic miner to mine topics and phrases.
Discover programs, topics, and phrases. Learn how to work with a topic. Understand speech and text analytics.