About managed phone configuration

Configuring managed phones consists of creating a base settings configuration and then assigning it a base settings configuration

FENT

To create a managed phone for operation under FENT (Far-End NAT Traversal), create a customized base settings configuration.


Genesys Cloud Voice

To create a managed phone for operation under Genesys Cloud Voice, create a customized base settings configuration.


WebRTC

Genesys Cloud supports WebRTC technology to allow you to take full advantage of a browser-based phone.


AudioCodes

Genesys Cloud supports the most common AudioCodes phones by providing customizable profiles.


Genesys

Genesys Cloud supports Genesys branded phones by providing customizable profiles.


Polycom

Genesys Cloud supports a large number of makes and models of Polycom phones by providing customizable profiles.


PureCloud Softphone

The PureCloud Softphone is legacy softphone software for Windows-based PCs.


For organizations that require mobile telephony within the confines of the network, Genesys Cloud provides a customizable profile for the Spectralink wireless phone.


Remote

Genesys Cloud provides support for a remote phone via phone number or SIP address, to an external device such as a cell phone.