About the Salesforce External Contact Sync integration

The Salesforce External Contact Sync integration keeps your Genesys Cloud contacts, associations, notes, and relationships up to date by syncing changes from Salesforce to Genesys Cloud when they happen.

Overview

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Get started

Set up a Salesforce External Contact Sync integration.

Delete and deactivate

Deactivate and delete a Salesforce External Contact Sync integration.

Configure

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