Updated to Chromium 94. Added support for running as media helper.
Updated to Chromium 93.
Resolved issue that caused an error notification on a successful voicemail download. Resolved issued that caused pop-out windows to close incorrectly. Updated to Chromium 92.
Updated to Chromium 91.
Resolved issue that caused the Mac desktop app to shut down after closing the developer console.
Updated to Chromium 90.
Added Russian (ru-ru) language support. Updated to Chromium 89.
Updated to Chromium 88.
Updated to Chromium 87.
Added Czech (cs-CZ) language support. Updated to Chromium 86. Updated the cache path name to reflect the new Genesys Cloud rebranding. Added an optional query parameter in Advanced Preferences.
Resolved issue that caused audio device profiles to work incorrectly.
The desktop app name changed from PureCloud to Genesys Cloud. Users should follow these instructions: Click the link provided in the version update to manually install the renamed Genesys Cloud desktop app. Following the installation, move the PureCloud desktop app to the Trash. Subsequent Genesys… [More]
Resolved issue that caused the desktop app to close unexpectedly upon launching. Updated the desktop app release notes link to reflect the new Genesys Cloud branding.
Resolved issue that caused the desktop app to close unexpectedly when the user selects a screen or window to share with an agent. Resolved context menu issue that occurs on the desktop app when the user’s computer is set to a non-US locale. Removed avatar… [More]
Resolved issue that caused the desktop app to close unexpectedly when the user navigates between groups.
Resolved issue that caused some iframe-embedded applications to fail.
Resolved time zone setting issue due to daylight saving time change in Brazil. Updated to Chromium 78. Updated desktop app download page to reflect new Genesys Cloud color scheme.
Updated to new Genesys signing certificate. Added application notarization to meet macOS Catalina requirements.
Updated to Chromium 75. Added Option-Cmd-R shortcut to reload ignoring cache.
Internal change to support future AWS regions. Fixed format of published date in appcast update file.
Added prompt for access to camera and microphone when running the Mac desktop app on macOS 10.14 (Mojave) or later.
Updated to Chromium 69.
Updated to Chromium 67. Geolocation is now handled manually through Apple Location Services.
Removed requirement for High Performance GPU due to abnormal battery drainage. Added Finnish (fi-FI) language support. Added Danish (da-DK) language support.
Fixed bug causing cmd-click on links to open in-app.
