Genesys Cloud - Version 1.15.447 – September 2, 2020

Resolved issue that caused the desktop app to close unexpectedly when the user selects a screen or window to share with an agent.
Resolved context menu issue that occurs on the desktop app when the user’s computer is set to a non-US locale.
Removed avatar images saved as cached data.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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