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Genesys Cloud release notes

Genesys Cloud FedRAMP release notes

  Feature releases New
  • Genesys Cloud release notes
  • Features coming soon (next release)
  • Region availability
  Genesys Cloud FedRAMP region feature releases New
  • Genesys Cloud FedRAMP region release notes
  • Genesys Cloud FedRAMP region (next release) - Features coming soon
  Media Tier release notes
  • Media Tier release notes
  Integrations release notes
  • Data actions
  • Embedded clients
  • SCIM (Identity Management)
  Desktop app release notes
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  • Desktop app version releases coming soon
  • Genesys Cloud Background Assistant (GCBA) release notes
  iOS mobile app release notes
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  Android mobile app release notes
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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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