Set Wrapup Code action


Access this action in the Flow category of the task editor’s Toolbox. Available in inbound, outbound, chat, message, and email flows, this action automatically assigns a wrap-up code to the interaction.

Name Description
Name field Type a distinctive name for the wrap-up code selection, or leave the default text: Set Wrapup Code. The label you enter here becomes the action’s name displayed in the call flow structure.
Wrapup Code

Click the arrow at the end of the list and select the default wrap-up code for this task action.