Set voicemail options

To access your voicemail, dial 86.

The following diagram shows how to set voicemail options from the telephone user interface. For a diagram detailing options for listening to voicemail messages, see Listen to personal messages.

Note: Genesys Cloud plays your new messages first. After you have listened to your new messages, these options are available.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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