Publish an article in the knowledge base V2

After you create and test a question and answer query in the knowledge base, publish it.

1. Click Admin. 
2. Under Knowledge, click Articles.
3. Click Menu > Knowledge > Articles.
4. Open the knowledge base that contains the query that you want to publish.
5. If you change the knowledge base article, click Save.
6. Do one of the following:
   • To publish the knowledge base article and continue working in it, click Publish.
   • To publish the knowledge base and close it, click Publish and then click Publish & Close.

If the knowledge base article publishes without errors, the system returns a message indicating that the publish process completed successfully.