Genesys Cloud Edge Mini technical specifications

figure shows miniaturized Genesys Cloud Edge models

High performance compact Edge

Edge Mini is the fastest compact Edge, with the most storage.

The Genesys Cloud Edge Mini supports up to 75 concurrent calls with full recording/compression/TLS/SRTP enabled. This small-form-factor appliance with remote survivability is ideal for Genesys Cloud telephony. An Edge appliance provides SIP gateway, SIP proxy, media server, call brokering, phone provisioning, and disaster recovery on a single hardware device. See Features an Edge provides.

NoteEdge redundancy requires multiple Edges within a site. You can only combine Edges that have a similar call capacity.
  • You can combine any of the Edge Standards:(v1, v2, and v3) with each other. 
  • You can only combine the Edge Micro with other Edge Micros.
  • You can only combine the Edge Mini with other Edge Minis.

For more information, see Concurrent call capacity for Edge models.

Part Number TH-900-PCEDGE-2120200
Model Number ARK-1550-S9A1E
Platform Advantech ARK-1550
CPU Intel i5-4300U Dual Core
RAM 8GB RAM
Hard Drive(s) 512GB SSD x 1
Concurrent Call Capacity

75 calls using TLS and Opus recording

Physical and operational specifications

Dimensions (HxWxD)

46.6  x  223  x  133.0 mm

(1.81  x  8.69 x 5.18 inches

Weight (approx.) 1.9 kg (4.18 lbs)
Operating Temperature With extended temperature SSD/mSATA/RAM : -20 to 55° C with 0.7m/s air flow
With standard temperature HDD/SSD/mSATA/RAM peripherals: 0 to 40° C with 0.7m/s air flow
Storage Temperature -40 to 85°C (-40 to 185°F)
Relative Humidity 95% @ 40° C (non-condensing)
Vibration During Operation 3 Grms, IEC 60068-2-64, random, 5 ~ 500 Hz, 1 hr/axis
Shock During Operation 30G, IEC 60068-2-27, half sine, 11 ms duration
BTU Rating 235 BTU/hr
Min. Power Input (System) DC 12V / 5A / 60W
Power Consumption Burn-in test (Full Loading): 16.8W (Core i5)
OS Idle mode (Typical): 2.64W (Core i5)
Power Supply (AC Input) 100-240V~, 1.5A, 50-60Hz
Power Supply (DC Output) 12.0V – 5.0A MAX
Ethernet LAN #1 10/100/1000 Mbps Intel I218 GbE
LAN #2 10/100/1000 Mbps Intel I210 GbE
USB Interface 2 x USB 2.0
2 x USB 3.0
Storage Drive Bay 1 x Hot Swappable 2.5″ SATA drive bay
User-replaceable drive kit in case of disk failure
Warranty 3-year Advanced Product Replacement

Genesys reserves the right to change specifications and product descriptions at any time, without notice.

Copyright © 2017 Genesys. PCE REV: 081816