Genesys Cloud Edge Mini v2 technical specifications

High performance compact Edge

The Genesys Cloud Edge Mini v2 supports up to 100 concurrent calls with full recording/compression/TLS/SRTP enabled. This small-form-factor appliance is ideal for Genesys Cloud telephony for small businesses. An Edge appliance provides SIP gateway, SIP proxy, media server, call brokering, phone provisioning, and disaster recovery on a single hardware device. See Features an Edge provides.

NoteEdge redundancy requires multiple Edges within a site. You can only combine Edges that have a similar call capacity.
  • You can combine any of the Edge Standards: (v1, v2, and v3) with each other. 
  • You can combine any of the Edge Minis (v1 and v2) with each other.
  • You can only combine the Edge Micro with other Edge Micros.

For more information, see Concurrent call capacity for Edge models.

Part Number TH-900-PCEDGE-6140100
Model Number Edge Mini v2
Platform HPE ProLiant MicroServer Gen10 Plus
CPU Intel Xeon E-2224 3.4 GHz
Hard Drive 2 x 1TB SSD
Storage Drive Bay 4 x large form factor non-hot plug drive bays
RAID Configuration RAID 1
Ethernet 1 Intel i350 AM4 1Gb, 4-port network controller
USB Interface

1 x USB 2.0 Type-A port (internal)

4 x USB 3.2 Gen1 Type-A ports (back)

2 x USB 3.2 Gen2 Type-A ports (front)

Power Supply (AC Input) 180W External Power Adapter, Non-Redundant Power Supply

Physical and operational specifications

Form Factor

Ultra Micro Tower

Dimensions (HxWxD)

11.6 x 24.5 x 24.5 cm

4.58 x 9.65 x 9.65 in

Weight (approx.) 4.23 kg (9.33 lbs)
Operating Temperature 10° to 35°C (50° to 95°F)
Storage Temperature -30°C to 60°C (-22°F to 140°F) M
Relative Humidity 10% to 90%
Acoustic Noise During Operation LWAd 3.6 Bels (Entry) 3.6 Bels (Performance)
LpAm 21 dBA (Entry) 21 dBA (Performance)
Input Requirements
(per power supply)

Rated Line Voltage: 100 V AC to 240 VAC

Rated Input Current: 2.5 A (at 90 VAC) 

Rated Input Frequency: 50 to 60 Hz

Rated Input Power: 180W Power Supply

Power Specifications Power Supply Output (per power supply)

Rated Steady-State Power:

  • 180 W Power Supply
  • 180 W (at 100 VAC)
  • 180 W (at 200 VAC)

Maximum Peak Power:

  • 180 W Power Supply
  • 180 W (at 100 VAC)
  • 180 W (at 200 VAC
Concurrent Call Capacity

100 calls using TLS and Opus recording

See Concurrent call capacity for Edge models for a comparison.

Warranty 3-year Advanced Product Replacement