Series: Intraday monitoring
Export intraday monitoring data
When you export intraday monitoring data, the system downloads the information in CSV format so that you can import it into future forecasts. The system exports intraday monitoring data in UTC times.
- Click Admin.
- Under Workforce Management, click Intraday monitoring.
- From the Business Unit list, located in the upper right corner, select the business unit.
- Navigate to the date you want to export.
- Click and select one of the following:
- To export the data for the current planning group, select Export Current.
- To export the data for all planning groups in the business unit, select Export All Planning Groups.
The forecast downloads in CSV format to your specified location.