Enter numbers during a call
During a phone call, you can use the dialpad to enter numbers that automated call systems can recognize. You can enter numbers such as account numbers and menu selections.
- To open the dialpad during a call, click Dialpad either from the Calls panel tabs or from the call controls.
- Click the numbers or symbols you want to enter.
Note: You cannot use the dialpad during a call to add a participant to a call. To add a participant to the call, see Add a participant to a call.