The Directory lists the people, groups, locations, and external contacts in your organization. Browse the Directory using the Search field or by clicking the categories on the on the left side.
|Search field||Type a keyword to search the Directory.|
|Category links||Click the links to filter the Directory or search results.|
|Directory filters||Click to show only people, groups, locations, or external contacts.|
Select Add New to add a new user or to create a new group. Note: You must have the Directory > User > Add or the Directory > Group > Add permission in PureCloud to see this control.
|Contact option||Click to open a chat, add to favorites, or expand the menu for more contact options.|