Delete a component template

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There are two ways to delete a component template.

While editing a script:

1. 1. Click the Component Template icon on the component toolbar. 

      

   2. Click the trash icon next to the template.

      

   3. Click OK to confirm. 

 

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From the Templates page:

1. Click Admin.

2. Under Contact Center, click Script Templates.

3. Click the trash icon next to the template to delete.

   

   Tip: From the Templates page, you can delete both component templates and script templates.

4. Click OK to confirm.

    

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