Delete a component template


There are two ways to delete a component template.

While editing a script:

    1. Click the Component Template icon on the component toolbar. 

      open-component-templates-menu

    2. Click the trash icon next to the template.

      delete-component-template-trash-icon2

    3. Click OK to confirm. 

 


From the Templates page:

  1. Click Admin.

  2. Under Contact Center, click Script Templates.

  3. Click the trash icon next to the template to delete.

    delete-component-from-templates-page2

    Tip: From the Templates page, you can delete both component templates and script templates.
  4. Click OK to confirm.