Delete a component template


There are two ways to delete a component template.

While editing a script:

    1. On the component toolbar, click Component Template

    2. Next to the component template you want to delete, click Trash .

    3. To confirm, click OK

 


From the Templates page:

  1. Click Admin.

  2. Under Contact Center, click Script Templates.

  3. Next to the component template you want to delete, click Trash .

    Tip: From the Templates page, you can delete both component templates and script templates.
    1. To confirm, click OK