Customize the workforce management view


On selected workforce management pages, you can choose which columns to add or remove. 


WFM Hide Show Columns

  • The Visible Columns area shows a list of currently displayed columns. To remove a column from the list, click the button next to the column name.
  • The Available Columns area shows a list of hidden columns. Click + next to a column label in this list to move the label to the Visible Columns field.


  1. Open the page for which you want to modify a view.
  2. At the lower right, click the Customize list and from the menu that appears, click Show / Hide Columns. The Hide / Show Columns dialog box opens.
  3. In the Available Columns area, click the + button next to the column you want to add. The column label moves to the Visible Columns list.
  4. Repeat step 3 for each column you want to add and click Apply.


  1. Open the page for which you want to modify a view.
  2. At the lower right, click the Customize list and from the menu that appears, click Show / Hide Columns. The Hide / Show Columns dialog box opens.
  3. In the Visible Columns area, click the button next to the column you want to remove. The column label moves to the Available Columns list.
  4. Repeat step 3 for each column you want to remove and click Apply.

  1. Open the page for which you want to modify a view.
  2. At the lower right, click the Customize list and from the menu that appears, click Show / Hide Columns. The Hide / Show Columns dialog box opens.
  3. In the Visible Columns area, click the column label and drag up or down to the desired location.
  4. Repeat the previous step for each column you want to move and click Apply.

  1. Open the page for which you want to modify a view.
  2. At the lower right, click the Customize button and from the menu that appears, click Reset to Defaults. The page changes to the default column display settings.