Create a development and feedback module

Prerequisites:
  • Master admin role with the following permissions:
    • Learning > Assignment > All permissions
    • Learning > Module > All permissions
    • Learning > Rule > All permissions
    • Learning > CoverArt

    or

    • Performance admin role with the following permissions:
      • Learning > Assignment > Add, Delete, Reset, View
      • Learning > Module > Add, Archive, Delete, Edit, Publish
      • Learning > Rule > Edit, View
      • Learning > CoverArt
     

    When working with Development and Feedback you can create three different modules.

    • Learning – Enables agents to increase their knowledge.
    • Learning with Assessment – Enables agents to evaluate and increase their knowledge.
    • Assessment – Enables agents to evaluate their knowledge through a standalone assessment.

    Note:
    • Once a module is created, you cannot change its module type.

    • When working with Development and Feedback, you can only create, work with, edit and assign a feedback module in divisions for which you have permission. That is, you can only view data from the division(s) that you are a member of. For more information, see Divisions overview and Assign roles, divisions, licenses, and add-ons.

     

    1. Click Admin.
    2. Under Performance & Engagement, click Development and Feedback.
    3. Click New Module and select Learning.
    4. In the Details tab, give the module a name and description. This information appears on the module landing page. 
    5. In the Details tab, upload a Cover Image.
      1. Click the Select image button.
        If an image is not selected, the default image will be used.
      2. Click Upload to add a new image to the list.
        The cover image can only be .jpg/.jpeg, .png, .bmp, or .gif.

        Note:
        • Once a cover image is selected, a thumbnail of that image appears in the Details tab. 
        • When a cover image is selected, Upload and Delete icons appear next to a thumbnail of the selected cover image.
        • Uploading an additional cover image will replace the current cover image for the current module. Modules created in the past will remain with the initial cover image.
        • The recommended minimum size for the cover image is 1024 x 768.

         

    6. In the Recommended Completion Date field, set a timeframe to complete the module.
    7. Click the Content tab and add content. For more information, see Add content to a development and feedback module.
    8. Click the Auto Assign tab and assign the module. For more information, see Assign a development and feedback module.
    9. Click Save and Preview or Save and Publish.

    1. Click Admin.
    2. Under Performance & Engagement, click Development and Feedback.
    3. Click New Module and select Learning with Assessment.
    4. In the Details tab, give the module a name and description. This information appears on the module landing page.  
    5. In the Details tab, upload a Cover Image.
      1. Click the Select image button.
        If an image is not selected, the default image will be used.
      2. Click Upload to add a new image to the list.
        The cover image can only be .jpg/.jpeg, .png, .bmp, or .gif.

        Note:
        • Once a cover image is selected, a thumbnail of that image appears in the Details tab. 
        • When a cover image is selected, Upload and Delete icons appear next to a thumbnail of the selected cover image.
        • Uploading an additional cover image will replace the current cover image for the current module. Modules created in the past will remain with the initial cover image.
        • The recommended minimum size for the cover image is 1024 x 768.

         

    6. In the Recommended Completion Date field, set a timeframe to complete the module.
    7. Click the Content tab and add content. For more information, see Add content to a development and feedback module.
    8. Click the Questions tab and add questions. For more information, see Add questions to a development and feedback module.
    9. Click the Auto Assign tab and assign the module. For more information, see Assign a development and feedback module.
    10. Click Save and Preview or Save and Publish.

    1. Click Admin.
    2. Under Performance & Engagement, click Development and Feedback.
    3. Click New Module and select Assessment.
    4. In the Details tab, give the module a name and description. This information appears on the module landing page. 
    5. In the Details tab, upload a Cover Image.
      1. Click the Select image button.
        If an image is not selected, the default image will be used.
      2. Click Upload to add a new image to the list.
        The cover image can only be .jpg/.jpeg, .png, .bmp, or .gif.

        Note:
        • Once a cover image is selected, a thumbnail of that image appears in the Details tab. 
        • When a cover image is selected, Upload and Delete icons appear next to a thumbnail of the selected cover image.
        • Uploading an additional cover image will replace the current cover image for the current module. Modules created in the past will remain with the initial cover image.
        • The recommended minimum size for the cover image is 1024 x 768.

    6. In the Recommended Completion Date field, set a timeframe to complete the module.
    7. Click the Questions tab and add questions. For more information, see Add questions to a development and feedback module.
    8. Click the Auto Assign tab and assign the module. For more information, see Assign a development and feedback module.
    9. Click Save and Preview or Save and Publish.