Create a development and feedback module
- Master admin role with the following permissions:
- Learning > Assignment > All permissions
- Learning > Module > All permissions
- Learning > Rule > All permissions
- Learning > CoverArt
or
- Performance admin role with the following permissions:
- Learning > Assignment > Add, Delete, Reset, View
- Learning > Module > Add, Archive, Delete, Edit, Publish
- Learning > Rule > Edit, View
- Learning > CoverArt
When working with Development and Feedback you can create three different modules.
- Learning – Enables agents to increase their knowledge.
- Learning with Assessment – Enables agents to evaluate and increase their knowledge.
- Assessment – Enables agents to evaluate their knowledge through a standalone assessment.
- Once a module is created, you cannot change its module type.
-
When working with Development and Feedback, you can only create, work with, edit and assign a feedback module in divisions for which you have permission. That is, you can only view data from the division(s) that you are a member of. For more information, see Divisions overview and Assign roles, divisions, licenses, and add-ons.
- Click Admin.
- Under Performance & Engagement, click Development and Feedback.
- Click New Module and select Learning.
- In the Details tab, give the module a name and description. This information appears on the module landing page.
- In the Details tab, upload a Cover Image.
- Click the Select image button.
If an image is not selected, the default image will be used. - Click Upload to add a new image to the list.
The cover image can only be .jpg/.jpeg, .png, .bmp, or .gif.
Note:- Once a cover image is selected, a thumbnail of that image appears in the Details tab.
- When a cover image is selected, Upload and Delete icons appear next to a thumbnail of the selected cover image.
- Uploading an additional cover image will replace the current cover image for the current module. Modules created in the past will remain with the initial cover image.
- The recommended minimum size for the cover image is 1024 x 768.
- Click the Select image button.
- In the Recommended Completion Date field, set a timeframe to complete the module.
- Click the Content tab and add content. For more information, see Add content to a development and feedback module.
- Click the Auto Assign tab and assign the module. For more information, see Assign a development and feedback module.
- Click Save and Preview or Save and Publish.
- Click Admin.
- Under Performance & Engagement, click Development and Feedback.
- Click New Module and select Learning with Assessment.
- In the Details tab, give the module a name and description. This information appears on the module landing page.
- In the Details tab, upload a Cover Image.
- Click the Select image button.
If an image is not selected, the default image will be used. - Click Upload to add a new image to the list.
The cover image can only be .jpg/.jpeg, .png, .bmp, or .gif.
Note:- Once a cover image is selected, a thumbnail of that image appears in the Details tab.
- When a cover image is selected, Upload and Delete icons appear next to a thumbnail of the selected cover image.
- Uploading an additional cover image will replace the current cover image for the current module. Modules created in the past will remain with the initial cover image.
- The recommended minimum size for the cover image is 1024 x 768.
- Click the Select image button.
- In the Recommended Completion Date field, set a timeframe to complete the module.
- Click the Content tab and add content. For more information, see Add content to a development and feedback module.
- Click the Questions tab and add questions. For more information, see Add questions to a development and feedback module.
- Click the Auto Assign tab and assign the module. For more information, see Assign a development and feedback module.
- Click Save and Preview or Save and Publish.
- Click Admin.
- Under Performance & Engagement, click Development and Feedback.
- Click New Module and select Assessment.
- In the Details tab, give the module a name and description. This information appears on the module landing page.
- In the Details tab, upload a Cover Image.
- Click the Select image button.
If an image is not selected, the default image will be used. - Click Upload to add a new image to the list.
The cover image can only be .jpg/.jpeg, .png, .bmp, or .gif.
Note:- Once a cover image is selected, a thumbnail of that image appears in the Details tab.
- When a cover image is selected, Upload and Delete icons appear next to a thumbnail of the selected cover image.
- Uploading an additional cover image will replace the current cover image for the current module. Modules created in the past will remain with the initial cover image.
- The recommended minimum size for the cover image is 1024 x 768.
- Click the Select image button.
- In the Recommended Completion Date field, set a timeframe to complete the module.
- Click the Questions tab and add questions. For more information, see Add questions to a development and feedback module.
- Click the Auto Assign tab and assign the module. For more information, see Assign a development and feedback module.
- Click Save and Preview or Save and Publish.