Configure and deploy Genesys Messenger
Learn how to configure and deploy Genesys Messenger to your website.
To use web messaging on your website, configure a Messenger window and deploy it to your website. Messenger allows website visitors to interact with bots and agents.
Define the appearance of the Messenger window in Genesys Cloud CX. For more information, see Configure Messenger in the Genesys Cloud CX Resource Center.
For more information about how developers can configure Messenger, see the following in the Genesys Cloud CX Developer Center:
Define the messaging experience in Genesys Cloud CX and then save the configuration as a new version. For more information, seeConfigure Messenger in the Genesys Cloud CX Resource Center.