Change the default country code


Prerequisite
  • Directory > Organization > Admin permission

Change the country code that Genesys Cloud uses when you add phone numbers. By default, this value is “United States.” To set a different country code:

  1. Click Admin.
  2. Under Account Settings, click Organization Settings.
  3. Click the Settings tab.
  4. Under Default Country Code, select a country code.
  5. Click Save.