With Genesys Cloud’s BYOC Cloud solution, you can choose one of two methods to implement either your Carrier connection or your PBX connection.

  • You can configure BYOC Cloud by means of a cloud-based carrier device or a premises-based carrier device.
  • You can configure BYOC Cloud by means of a cloud-based PBX device or a premises-based PBX device.

Each one of these options is illustrated in the following diagrams.


A cloud-based carrier device


A premises-based carrier device


A cloud-based PBX device


A premises-based PBX device