Addresses for premises-based carrier devices/services under BYOC Cloud

You will need to make sure that your carrier allows traffic from these addresses.

If you are using a third-party premises-based carrier or PBX device/service, then you need to make sure that connectivity to these addresses is allowed.

Note: Media traffic on BYOC Cloud telephony connections is carried over a dedicated CIDR Range. For more information, see Cloud media services CIDR IP address range.

North America

us-east-1 (N. Virginia)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.mypurecloud.com	<customer prefix>.byoc.mypurecloud.com	lb01.byoc.us-east-1.mypurecloud.com lb02.byoc.us-east-1.mypurecloud.com lb03.byoc.us-east-1.mypurecloud.com lb04.byoc.us-east-1.mypurecloud.com

us-east-2 (Ohio)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
voice.use2.us-gov-pure.cloud	<customer prefix>.byoc.use2.us-gov-pure.cloud	lb01.voice.use2.us-gov-pure.cloud lb02.voice.use2.us-gov-pure.cloud lb03.voice.use2.us-gov-pure.cloud lb04.voice.use2.us-gov-pure.cloud

us-west-2 (Oregon)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
voice.usw2.pure.cloud	<customer prefix>.byoc.usw2.pure.cloud	lb01.voice.usw2.pure.cloud lb02.voice.usw2.pure.cloud lb03.voice.usw2.pure.cloud lb04.voice.usw2.pure.cloud

ca-central-1 (Canada Central)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.cac1.pure.cloud	<customer prefix>.byoc.cac1.pure.cloud	lb01.byoc.cac1.pure.cloud lb02.byoc.cac1.pure.cloud lb03.byoc.cac1.pure.cloud lb04.byoc.cac1.pure.cloud

South America

sa-east-1 (São Paulo)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.sae1.pure.cloud	<customer prefix>.byoc.sae1.pure.cloud	lb01.byoc.sae1.pure.cloud lb02.byoc.sae1.pure.cloud lb03.byoc.sae1.pure.cloud lb04.byoc.sae1.pure.cloud

EMEA

eu-west-1 (Ireland)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.mypurecloud.ie	<customer prefix>.byoc.mypurecloud.ie	lb01.byoc.eu-west-1.mypurecloud.ie lb02.byoc.eu-west-1.mypurecloud.ie lb03.byoc.eu-west-1.mypurecloud.ie lb04.byoc.eu-west-1.mypurecloud.ie

eu-west-2 (London)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.euw2.pure.cloud	<customer prefix>.byoc.euw2.pure.cloud	lb01.byoc.euw2.pure.cloud lb02.byoc.euw2.pure.cloud lb03.byoc.euw2.pure.cloud lb04.byoc.euw2.pure.cloud

eu-central-1 (Frankfurt)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.mypurecloud.de	<customer prefix>.byoc.mypurecloud.de	lb01.byoc.eu-central-1.mypurecloud.de lb02.byoc.eu-central-1.mypurecloud.de lb03.byoc.eu-central-1.mypurecloud.de lb04.byoc.eu-central-1.mypurecloud.de

Asia Pacific

ap-northeast-1 (Tokyo)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.mypurecloud.jp	<customer prefix>.byoc.mypurecloud.jp	lb01.byoc.ap-northeast-1.mypurecloud.jp lb02.byoc.ap-northeast-1.mypurecloud.jp lb03.byoc.ap-northeast-1.mypurecloud.jp lb04.byoc.ap-northeast-1.mypurecloud.jp

ap-northeast-2 (Seoul)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.apne2.pure.cloud	<customer prefix>.byoc.apne2.pure.cloud	lb01.byoc.apne2.pure.cloud lb02.byoc.apne2.pure.cloud lb03.byoc.apne2.pure.cloud lb04.byoc.apne2.pure.cloud

ap-northeast-3 (Osaka)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.apne3.pure.cloud	<customer prefix>.byoc.apne3.pure.cloud	lb01.byoc.apne3.pure.cloud lb02.byoc.apne3.pure.cloud lb03.byoc.apne3.pure.cloud lb04.byoc.apne3.pure.cloud

ap-south-1 (Mumbai)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.aps1.pure.cloud	<customer prefix>.byoc.aps1.pure.cloud	lb01.byoc.aps1.pure.cloud lb02.byoc.aps1.pure.cloud lb03.byoc.aps1.pure.cloud lb04.byoc.aps1.pure.cloud

ap-southeast-2 (Sydney)

Domain	DNS SRV and SIP FQDN	Server DNS (If SRV not supported)
byoc.mypurecloud.com.au	<customer prefix>.byoc.mypurecloud.com.au	lb01.byoc.ap-southeast-2.mypurecloud.com.au lb02.byoc.ap-southeast-2.mypurecloud.com.au lb03.byoc.ap-southeast-2.mypurecloud.com.au lb04.byoc.ap-southeast-2.mypurecloud.com.au