Add favorites


To find and communicate quickly with the people and groups you contact most often, add them as favorites. 

Click the star anywhere you see it: 

Click the star again to remove a favorite. Add favorites icon

Your favorites appear in the Favorites panel and, when you start a chat with them, at the beginning of your chat roster.

Favorites panel and chat

Add favorites in the Favorites panel

You can also add favorite people and groups in the Favorites panel.

  1. To open the Favorites panel, click FavoritesThis image shows the Favorites icon.
  2. To favorite a person, click the People tab and begin typing a name. From the results list, select the person to add to your Favorites list.
  3. To favorite a group, click the Groups tab and begin typing a group name. From the results list, select the group to add to your Favorites list. 
    Notes:
    • You cannot add personal groups to your favorites from the Favorites panel. You can add personal groups to your favorites by clicking the star beside the chat room’s name.
    • You can only favorite internal contacts and groups.