About subscriptions

Find out more about Genesys Cloud subscriptions.

Licenses and billing

Learn more about your Genesys Cloud license.


On-demand resource charges


Genesys Add Ons

Upgrade your subscription with Genesys add ons.


Fair use policy

Learn about the Genesys Cloud fair use policy for BYOC Cloud, Data storage, Basic Routing / IVR, API on demand, and Voice transcription.