About your subscription
You can download your bill and usage report, review “fair use” amounts available to you, and add on-demand resources.
Billing and usage
Review your billing and usage information for the current billing cycle and for previous cycles.
Fair use policy
Use data storage, basic routing, and the API up to the “fair use” amounts allocated by user without charge.
On-demand resource charges
Add resources applicable to your subscription and allow for on-demand consumption.
Genesys Add Ons
Upgrade your subscription with Genesys add ons.
Feature availability for users from another platform
Learn how customers from other platforms use Genesys Cloud. The following features are not available to users from another platform:
- On-demand resource charges
- Genesys Add Ons