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Genesys Cloud Resource Center

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About Architect

About scripting

Create a script

Create a flow

Task and state editor actions

Work with expressions

Manage a variable

Add an External Contact variable

Add an External Organization variable

Use NOT_SET in expressions

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  2. About variables and expressions
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About variables and expressions

View detailed information about variables and expressions in Architect. Learn about Genesys Cloud script variables, operators, and functions.

Flow variables and expressions

Learn about flow variables and expressions.

  • Access Expression help
  • Access property values in expressions
  • Architect built-in variables
  • Callback phone number creation tips
  • Convert a string value to a typed value
  • Deprecated variable use in Architect
  • DateTime values in Architect flows and Daylight Savings Time (DST) calculations
  • Decimal values in Architect
  • Failure paths in Architect
  • Implicit casting in expressions
  • Modify collection values
  • Nested calls expression error
  • Operator precedence in expressions
  • Phone number data type
  • Add a phone number type
  • Use string literals in expressions
  • Use NOT_SET in expressions
  • Validate expressions at design time

Script variables

Learn about script variables.

  • Dynamic script variables
  • Additional functions to use in dynamic variables
  • Built-in script variables
  • Script arithmetic operators and functions

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