About security and compliance
Genesys is dedicated to providing a high level of security and regulations compliance and is continually developing solutions towards that end. The following articles detail Genesys Cloud security and compliance.
General security and compliance information
Find general information about Genesys Cloud security and compliance.
- Genesys Cloud security policy
- Genesys Cloud privacy policy
- Multitenant security
- Preventing insider threats to documents
- Credit card number Luhn algorithm-based filtering
- Genesys Cloud and cookies
- Supported security standards
- Security and compliance FAQs
- Malware and antispam protection best practices
Security
Find information about Genesys Cloud security, vulnerability actions, and blogs.
Data protection and privacy compliance
Learn how Genesys Cloud complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
FedRAMP compliance
Learn how Genesys Cloud complies with the Federal Risk and Authorization Management Program (FedRAMP).
HIPAA compliance
Learn how Genesys Cloud complies with the Health Insurance Portability and Accountability Act (HIPAA).
HDS compliance
Learn how Genesys Cloud complies with Hébergeur de Données de Santé (HDS).
PCI DSS compliance
Learn how Genesys Cloud complies with the PCI DSS (Payment Card Industry Data Security Standard) for accepting, processing, storing, or transmitting payment card information.
Accessibility compliance
Learn how Genesys Cloud complies with accessibility standards such as section 508 of the US Rehabilitation Act and Web Content Accessibility Guidelines (WCAG).
