Campaign editor

The campaign editor opens automatically when you create or edit a campaign. As each dialing mode has a slightly different set of properties, the appearance of the editor changes when you select a different dialing mode. To see how the editor appears in each mode, select a tab:

Figure shows the campaign editor for the Preview dialing mode

Procedures

Figure shows the campaign editor for the Agentless dialing mode

Procedures

Figure shows the campaign editor for the Power dialing mode

Procedures

Figure shows the campaign editor for the Predictive dialing mode

Procedures

Figure shows the campaign editor for the Progressive dialing mode

Procedures

Contact

Solution

Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.