Genesys Cloud Agent Assist legacy pricing
Genesys Agent Assist legacy offer pricing
Genesys Cloud customers who have Genesys Cloud CX 1, Genesys Cloud CX 2, Genesys Cloud CX 3, Genesys Cloud CX 2 Digital, and Genesys Cloud CX 3 Digital subscriptions can add Agent Assist (Digital) to their subscription. If you purchased the Genesys Cloud CX AI Experience for Digital subscription, Agent Assist is activated by default. If you have questions about pricing, contact your Genesys representative.
This table displays the annual pre-paid pricing for the Genesys Cloud Agent Assist. For more information, see Genesys Agent Assist availability in Genesys Cloud licenses.
Genesys Cloud Agent Assist (Digital only) pricing
| SKU | USD | CAD | AUD | NZD | GBP | EUR | BRL | JPY | ZAR |
|---|---|---|---|---|---|---|---|---|---|
|
Genesys Native Agent Assist Digital (per named agent / per month) |
15.00 | 16.50 | 19.50 | 21.00 | 10.50 | 12.00 | 60.00 | 1800.00 | 213.00 |
|
Genesys Native Agent Assist Digital Concurrent (concurrent # agents / per month) |
22.50 | 24.75 | 29.25 | 31.50 | 15.75 | 18.00 | 90.00 | 2700.00 | 319.50 |
Genesys Cloud Agent Assist (Voice and Digital) pricing
| SKU | USD | CAD | AUD | NZD | GBP | EUR | BRL | JPY | ZAR |
|---|---|---|---|---|---|---|---|---|---|
|
Genesys Native Agent Assist Voice (per named agent / per month) |
25.00 | 27.50 | 32.50 | 35.00 | 17.50 | 20.00 | 100.00 | 3000.00 | 355.50 |
|
Genesys Native Agent Assist Voice Concurrent (concurrent # agents / per month) |
37.50 | 41.25 | 48.75 | 52.50 | 26.25 | 30.00 | 150.00 | 4500.00 | 532.50 |
