Set Wrapup Code action
Access this action in the Flow category of the task editor’s Toolbox. Available in bot and digital bot flows, inbound, outbound, chat, message, and email flows, this action automatically assigns a wrap-up code to the interaction.
| Name | Description |
|---|---|
| Name field | Type a distinctive name for the wrap-up code selection, or leave the default text: Set Wrapup Code. The label you enter here becomes the action’s name displayed in the call flow structure. |
| Wrapup Code |
Click the arrow at the end of the list and select the default wrap-up code for this task action. |
