Set Wrapup Code action
Access this action in the Flow category of the task editor’s Toolbox. Available in inbound, outbound, chat, message, and email flows, this action automatically assigns a wrap-up code to the interaction.
| Name | Description |
|---|---|
| Name field | Type a distinctive name for the wrap-up code selection, or leave the default text: Set Wrapup Code. The label you enter here becomes the action’s name displayed in the call flow structure. |
| Wrapup Code |
Click the arrow at the end of the list and select the default wrap-up code for this task action. |
