Delete a relationship

Relationships represent the connections between the people at your company and external organizations.

Note for Salesforce users: When you delete an organization, contact, relationship, or note from SalesForce, it may take up to 4 hours for it to be deleted from Genesys Cloud.

  1. Click Directory > External Contacts.
  2. Click the Organizations tab.
  3. If necessary, search for the organization.
  4. Click the organization.
  5. In the Relationships section, next to the relationship you want to change, click More.
  6. Click Delete.
  7. Click OK.