Delete an organization

  • External Contacts > External Organization > Delete permission (included in the Employee role)

Note for Salesforce users: When you delete an organization, contact, relationship, or note from SalesForce, it may take up to 4 hours for it to be deleted from PureCloud.

  1. Click Directory > External Contacts.
  2. If necessary, search for the organization.
  3. Click the organization.
  4. Click Edit Organization.
  5. Click Delete.
  6. Click OK to confirm.