• External Contacts > Organisations > Edit permission

Relationships represent the connections between the people at your company and external organizations.

  1. Click Directory > External Contacts.
  2. Click the Organizations tab.
  3. (Optional) If necessary, search for the organization.
  4. Click the organization.
  5. Under Relationships, search for a Genesys Cloud user.
  6. Select the user.
  7. In the box, type the nature of the relationship.
  8. Click Save.