Genesys Cloud Archive - April 2016

List of the Genesys Cloud release notes published in April 2016.
April 27, 2016

Contact center

  • Social Channel Managment
  • Outbound dialing enhancements

View details

April 20, 2016

Collaborate

  • Geolocation

Contact center

  • Bulk add queue members based on groups, roles, location, and manager

View details

April 13, 2016

Platform

  • Public API version 2.0

Integrations

  • Bridge Server enhancements

View details