Collaborate 

New Features and Functionality

  • Geolocation
    • The geolocation indicator lets other people in your organization know your current location, updated hourly. An administrator can enable and disable geolocation for the organization. When geolocation is enabled, users can choose to share their current location. 

Contact center

New Features and Functionality

  • Admin – Allow Group Add/Removes to Queues
    • A new feature was added to the Admin UI for bulk adding Queue Members based on Groups, Roles, Location, and Manager. You can add members in bulk or individually to a queue.