Genesys Cloud - integration services (data actions) tag

List of the Genesys Cloud release notes that include the integration services (data actions) release notes tag.

Contact center

Data actions in agent scripts

Integrations

Routing Salesforce emails through Genesys Cloud for Salesforce

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Contact center

Screen share for voice interactions
Call Data Action for call flows in Architect

Integrations

Call data actions for Salesforce data actions

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Contact

Solution

Company

About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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