How can I avoid a Session Expired message?
To avoid being forced to reauthenticate yourself at an inconvenient time due to an expired session, Genesys recommends the following:
- Log in when you begin your shift.
- Log out at the end of the day. For more information, see How do I log out of Genesys Cloud?.
Note: Because numerous factors affect session expiration, these recommendations cannot prevent all expired session messages.
