Organization names and log in
If you are a member of more than one organization and you use the same email address to log in to Genesys Cloud, you must enter an organization name when you log in.
- On the login page, click More Login Options.
- Type the organization name. This field is case-sensitive.Note: If you are not sure of your organization names, click Forgot Organization Name? to receive an email containing your organization names.
- Type your email address and password, select the region for your organization, and then click Log In. Note: To log in to a different organization, click [Change Organization] on the right side of the login page.