Prerequisites The following permissions:
The following permissions:
Use script import and export to share scripts between organizations. You can also use import and export to copy scripts within the same organization. For example, if you create a script with complex functionality, then you can use import and export to create another script quickly with the same functionality.
- Click Admin.
- Under Contact Center, click Scripts.
- Click Import.
Note: You can import a script to replace an existing script with the imported data. To perform this task, select a script, and then click Replace.
- Click Choose Files and locate one or more scripts on your computer. Note: Scripts have a .script extension.
- Click Import Script.
If the import succeeds, then Genesys Cloud displays a message. Your imported script appears in the list after Genesys Cloud processes it.