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  1. Home
  2. Genesys Cloud data actions integration content list

Genesys Cloud data actions integration content list

This article lists all relevant content for the Genesys Cloud data actions integration.

General

  • About integrations

Integration

Overview

  • About the integration
  • Release notes 
  • Data actions FAQs
  • How the integration works
  • Concepts

Setup

  • Requirements
  • Create an OAuth client
    • View, edit, or delete OAuth clients
  • Add the integration
    • Edit, deactivate, or delete an integration

Data actions general

  • Manage actions
  • Manage individual actions

Create, test, and edit data actions

  • About custom actions
  • Create a custom action
    • Add contracts to custom actions
    • Add configuration to custom actions
      • Request configuration
      • Response configuration
      • Velocity macros
    • Modify configuration in custom actions
  • Test data actions for integrations
    • Data action fails during testing
  • Edit, copy, or delete a data action for integrations
  • Import or export a data action for integrations

Use data actions

  • Use data actions
    • Use data actions in Architect
      • Example call flow
    • Use data actions in Scripts

Troubleshoot

  • Troubleshoot
    • Can I use Genesys Cloud data actions to perform actions on conversations?
    • Data action does not appear in Genesys Cloud applications
    • Data action fails during testing
    • Data action fails in interaction flows
    • Data action that uses spaces or special characters fails


  • If you still have questions you can ask the community for help.
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Suggested Articles
  • About the data actions integrations
  • About the Genesys Cloud data actions integration
  • Release notes for the Genesys Cloud data actions integration
  • Troubleshoot the data actions integrations
  • Microsoft Dynamics 365 data actions integration content list
  • Salesforce data actions integration content list
  • Zendesk data actions integration content list
  • Google data actions integration content list
  • Adobe data actions integration content list
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