Release notes for the Genesys Cloud data actions integration


This article describes all releases of the Genesys Cloud data actions integration.

July 29, 2020

  • TLS 1.1 protocol deprecation removal

    On July 29, 2020, Genesys ended the ability to connect to Genesys Cloud with the TLS 1.1 protocol. Data actions can still connect to REST endpoints with the TLS 1.1 and TLS 1.3 endpoints: Deprecation: TLS 1.1 protocol.

May 13, 2020

  • TLS 1.1 protocol deprecation

    On July 29, 2020, Genesys will remove the ability to connect to Genesys Cloud with the TLS 1.1 protocol: Deprecation: TLS 1.1 protocol.

April 1, 2020

March 18, 2020

February 19, 2020

August 7, 2019

February 27, 2019

November 21, 2018

August 29, 2018

April 18, 2018

  • Import or export data actions

    Data actions can now be reused across Genesys Cloud organizations by exporting contracts and configuration from one data action for import into another data action: Import or export a data action

January 10, 2018

  • Velocity macros

    Updated documentation about the successTemplateUtils.firstFromArray macro: Velocity macros.

January 3, 2018

  • Content list

    Added list of all relevant content for the integration: Content list.

December 13, 2017

  • Velocity macros

    Added documentation about Velocity macros that you can use in templates for data actions: Velocity macros.

October 18, 2017

  • Initial release of the Genesys Cloud data actions integration

    The Genesys Cloud data actions integration provides static actions and allows you to create custom actions that use the Platform API. The Genesys Cloud data actions integration uses a Genesys Cloud OAuth client to authorize access to the Platform API (Developer Center).