View a summary of the improvements and fixes in the latest Genesys Cloud Background Assistant (GCBA) version.

  • Updated to Chromium 117
  • Changed the installer signing certificate’s algorithm back to SHA256RSA from SHA384ECDSA

  • Updated to Chromium 114
  • Logging and installer improvements
  • Fixed an issue where Genesys Cloud running on the Firefox browser stopped communicating with GCBA after Firefox was upgraded
  • Fixed an issue where GCBA was not working with the Firefox browser for new Windows user accounts that were added to the computer after GCBA was installed
  • Improved SSL certificate creation method

  • Support for Microsoft Edge and Mozilla Firefox browsers
  • Support for Genesys Cloud browser extensions (Genesys Cloud for Chrome, and Genesys Cloud for Firefox)
  • Updated to Chromium 110
  • Logging and installer improvements

  • Fixed IndexOutOfRangeException when the Windows operating system language is Japanese

  • Updated to Chromium 107
  • Improvements in config file and logs
  • Fixed localization issue for parsing arguments
  • Fixed intermittent GCBA frozen issue

  • Beta release with Chromium 105