Filter numbers

Prerequisites

  • Genesys Cloud Voice Admin role

On the Numbers tab of the Number Management page, you can filter the list of numbers.

  • To filter by a set of numbers, type the digits in the From and To text boxes. You can enter as many digits as you want. When you begin to enter digits in the To text box, the filter immediately begins to filter the list of numbers.
    Note: Type the numbers with no spaces, dashes, or parentheses between the digits.
  • To filter by phone numbers that are designated as emergency numbers, select an option from the Emergency Capable list. You can choose Yes, No, or All.
  • To filter by a number’s status, select an option from the list of available status indicators in the Status filter. For more information, see Status indicators.