Export active numbers

  • Genesys Cloud Voice Admin role

On the Numbers tab of the Number Management page, you can export a list of active Genesys Cloud Voice numbers in your organization to a spreadsheet.

  1. Click Admin.
  2. Under Genesys Cloud Voice, click Number Management.
  3. Click the Numbers tab.
  4. Click Export All Active Numbers.

The spreadsheet shows the active numbers in your organization and displays the following fields:

  • Phone Number
  • Status
  • Emergency Capable 
  • Country
  • Location
  • Effective Start Date
  • Effective End Date
  • Porting
  • Purchased By 
  • Disconnected By