Announced on Effective date
2023-05-10 2023-08-15

On August 15, 2023, Genesys removed the Search Audits view, an independent Audit view for Documents located in Admin > Documents > Search Audits.

FAQs

Am I affected?

If you access Audit events in Admin > Documents > Search Audits, you will now access Audit Viewer in Admin > Troubleshooting > Audit Viewer.

How can I prepare for this deprecation?

Begin using the Audit Viewer in Admin > Troubleshooting.

What if I need help or have questions?

Contact My Support.