Checkbox script component


The checkbox script component permits the user to make a binary choice.

  1. Click Admin.
  2. Under Contact Center, click Scripts.
  3. Click the name of the script you want to edit.
  1. To add a checkbox component, click Checkbox on the component toolbar.

  2. To change the text for the checkbox, click Type text here. and type the text to accompany the checkbox.

  3. Set any other properties of the component.

    Common



    Font settings modify the visual appearance of text. Change the font face and size. Apply bold, italics, or underlining in any combination. Justify the alignment of text within a surrounding container.

    Item Description

    Font Face

    Displays a list of fonts to choose from. Then sets all text in the control to the typeface selected.

    font-size

    Sets font size to the number of points you select.

    font-bold

    Applies bold font weight to text in the component.

    font-italic

    Applies italic font style to text in the component.

    font-underline

    Underlines text in the component.
    justification-left Left justifies the component relative to its parent container.
    justification-center Centers the component relative to its parent container.
    justification-right Right justifies the component relative to its parent container.
    .


    Value binds a component to the variable selected. For example, if you bind a text input component to a variable, the input box will always display the value of that variable, ignoring any placeholder text specified. The variable is automatically updated with text typed by the user, subject to validation processing.

    Other controls, radio buttons for example, use Value with a Selected Value Text setting. When the radio button is selected at runtime, its "Selected Value Text" becomes the new value of the variable. This way, each radio button can assign a different value to same variable.

    When a calendar control is bound to the variable, its value is set to the date selected by the control. Since variables can preset the value of visual controls and also be set by them, binding is a powerful and often-used technique.




    Several components have a Text property that you can change, usually by double-clicking the component in design mode:

    • Button—double-click to rename "Submit" to something else.

    • Radio button or Checkbox—double-click to change "Label" to a more descriptive name.

    • Read-only text—to change the text displayed in a read-only text component, click the component, then type text in the box.
    .


    Sets text color to one of the following:

    settings-bg-color-popup2
    • Default—Assigns the default color.

    • Color—allows you to select from a palette of common colors, or choose your own by entering RGB values or by moving the color picker to a new spectrum position. Click Choose to assign the current selection.

      settings-text-color-popup-colors

    • Variable—assigns a color stored in a string variable. For example, to assign dark blue:

      1. Click the Variables tab.

      2. Click + to add a variable.

        Figure shows button that adds a new variable.

      3. Select String as the type of value the new variable stores.

      4. Type a descriptive name in the Name box.

      5. Set Default Value to 0000FF or #0000FF—which is the hexadecimal code for dark blue.

        select-color-in-variable

      6. Click Apply.
      7. Assign the variable to this color property.

        mycolor-variable



    Layout



    Configures width to a fixed size, to grow as needed to display content, or to consume as much space as possible relative to other components, using weighting to influence size adjustments.

    Setting Description
    settings-sizing-auto-size Auto-sizing configures the component to shrink or grow in accordance with its contents. For example, the width of a label can grow depending up on how much text it contains.
    settings-sizing-stretch

    Stretch allows a component to consume as much space as possible relative to other components, using weighting to influence size adjustments.

    If two components are both set to stretch, they are both allocated 50% of the remaining space by default. This proportion can be adjusted by changing the weight value.

    For example, if you set one component to a weight of 200, and the other to a weight of 100, then the first component occupies two thirds of the remaining space, while the other only takes one third. The first component appears twice the size of the other component, since its weight was two times the second component's weight.

    settings-sizing-pixels Sets a fixed size in pixels. You can type an integer value into the box, or use up or down arrows to increment or decrement size. These arrows are visible when the component has focus.



    Configures height to a fixed size, to grow as needed to display content, or to consume as much space as possible relative to other components, using weighting to influence size adjustments.

    Setting Description
    settings-sizing-auto-size Auto-sizing configures the component to shrink or grow in accordance with its contents.
    settings-sizing-pixels Sets a fixed size in pixels. You can type an integer value into the box, or use up or down arrows to increment or decrement size. These arrows are visible when the component has focus.
    settings-sizing-stretch

    Stretch allows a component to consume as much space as possible relative to other components, using weighting to influence size adjustments.

    If two components are both set to stretch, they are both allocated 50% of the remaining space by default. This proportion can be adjusted by changing the weight value.

    For example, if you set one component to a weight of 200, and the other to a weight of 100, then the first component occupies two thirds of the remaining space, while the other only takes one third. The first component appears twice the size of the other component, since its weight was two times the second component's weight.

    .


    Aligns a component to the left, right, or center, relative to its parent container.

    Tip: A component cannot be vertically aligned to center if the Height setting of its parent container is Auto Sizing. To correct this, set the parent container's Height to Stretch or to a fixed height in Pixels.
    Setting Example
    align-left2 align-left-example2
    align-center2 align-center-example2
    align-right2 align-right-example2
    align-start align-start-example
    align-vertical-center align-vertical-center-example
    align-vertical-end align-vertical-end-example



    Margins set left, right, top, and bottom spacing around a border.

    Image shows relationship between margin, border, and padding settings.

    1. To optionally update all margin values at once, press the Set All button for Margin in the properties panel.

      image of the set all button

    2. Click the value field for a margin. A spin control appears in that field.

    3. Use the spin control to increase or decrease the margin. If Set All was selected, the change is applied to all margins.

      settings-margin-spinner

      The component is immediately repositioned using its new margin setting.




    Sets the visibility of a component based on the value of a Boolean (True or False) variable.

    1. Click the Layout property group. Below Visible, click Select Variable.
    2. Select a variable, or optionally create a new Yes/No variable and then assign that new variable to the Visible property.
    3. At runtime, the component is visible when the value of the variable is True. Conversely it is hidden when the variable's value is False.


    Advanced



    Value binds a component to the variable selected. For example, if you bind a text input component to a variable, the input box will always display the value of that variable, ignoring any placeholder text specified. The variable is automatically updated with text typed by the user, subject to validation processing.

    Other controls, radio buttons for example, use Value with a Selected Value Text setting. When the radio button is selected at runtime, its "Selected Value Text" becomes the new value of the variable. This way, each radio button can assign a different value to same variable.

    When a calendar control is bound to the variable, its value is set to the date selected by the control. Since variables can preset the value of visual controls and also be set by them, binding is a powerful and often-used technique.




    All components are enabled by default. The Disabled property binds a True/False variable to a component, to disable or enable it based on the runtime value of the variable.

    1. To create a True/False variable, click the Variables tab.

    2. Click + to add a variable.

      Figure shows button that adds a new variable.

    3. Select True/False as the data type.

      Figure shows variable data types

    4. Type a descriptive name in the Name box.

      currently-enabled-variable

    5. Set Default Value to True or False.

      • If the variable is True, the component is disabled.

      • If the variable is False, the component is enabled.

    6. Click Apply to save the variable.
    7. Assign the variable to the Disabled property. Below Disabled, click Select Variable.

      disabled-property-setting

    8. Select the True/False variable.

      currently-enabled-variable-selected

    9. To test your work, click Preview.



    The Change Action property allows you to set an action that executes when the state or value of this component is changed.

    You can select a Scripter action, an Outbound Action, or a custom action. Outbound actions are not available unless the Outbound property is enabled. 



    Advanced



    Font settings modify the visual appearance of text. Change the font face and size. Apply bold, italics, or underlining in any combination. Justify the alignment of text within a surrounding container.

    Item Description

    Font Face

    Displays a list of fonts to choose from. Then sets all text in the control to the typeface selected.

    font-size

    Sets font size to the number of points you select.

    font-bold

    Applies bold font weight to text in the component.

    font-italic

    Applies italic font style to text in the component.

    font-underline

    Underlines text in the component.
    justification-left Left justifies the component relative to its parent container.
    justification-center Centers the component relative to its parent container.
    justification-right Right justifies the component relative to its parent container.



    Sets text color to one of the following:

    settings-bg-color-popup2
    • Default—Assigns the default color.

    • Color—allows you to select from a palette of common colors, or choose your own by entering RGB values or by moving the color picker to a new spectrum position. Click Choose to assign the current selection.

      settings-text-color-popup-colors

    • Variable—assigns a color stored in a string variable. For example, to assign dark blue:

      1. Click the Variables tab.

      2. Click + to add a variable.

        Figure shows button that adds a new variable.

      3. Select String as the type of value the new variable stores.

      4. Type a descriptive name in the Name box.

      5. Set Default Value to 0000FF or #0000FF—which is the hexadecimal code for dark blue.

        select-color-in-variable

      6. Click Apply.
      7. Assign the variable to this color property.

        mycolor-variable