Begin to collaborate

Find and work with the people you need. Read the following articles.

• Search — Use advanced search to find someone using their profile information.
• Chat — Start a one-to-one or group chat conversation.
• Video chat — Start a one-to-one or group video chat. Share your screen with participants.
• Make a call — Use Genesys Cloud to make a phone call from your desk phone or the Genesys Cloud WebRTC phone.
• Participate in group chats — Monitor and participate in group chat conversations.
• Upload files — Begin storing documents, images, faxes, videos, and more, in your personal workspace or group workspaces.
• Browse your reporting structure — Navigate your organization in hierarchy views.
• Check your recent activity — See a summary of the notifications you received since the last time you logged in to Collaborate.
• Add favorites — Add a person or group to your Favorites list.