Addresses for premises-based carrier devices/services under BYOC Cloud


You will need to make sure that your carrier allows traffic from these addresses. 

If you are using a 3rd-party premises-based carrier or PBX device/service, then you need to make sure that connectivity to these addresses is allowed.

Note: Also see the Amazon AWS IP address information in the Domains and IP Addresses section of the About ports and services to configure on your firewall article.


us-east-1

Domain DNS SRV and SIP FQDN Server DNS (If SRV not supported)
byoc.mypurecloud.com <customer prefix>.byoc.mypurecloud.com

lb01.byoc.us-east-1.mypurecloud.com

lb02.byoc.us-east-1.mypurecloud.com

lb03.byoc.us-east-1.mypurecloud.com

lb04.byoc.us-east-1.mypurecloud.com

us-west-2

Domain DNS SRV and SIP FQDN Server DNS (If SRV not supported)
pc-voice.pure.cloud <customer prefix>.byoc.usw2.pure.cloud

lb01.pc-voice.usw2.pure.cloud

lb02.pc-voice.usw2.pure.cloud

lb03.pc-voice.usw2.pure.cloud

lb04.pc-voice.usw2.pure.cloud

ca-central-1

Domain DNS SRV and SIP FQDN Server DNS (If SRV not supported)
byoc.cac1.pure.cloud <customer prefix>.byoc.cac1.pure.cloud

lb01.byoc.cac1.pure.cloud

lb02.byoc.cac1.pure.cloud

lb03.byoc.cac1.pure.cloud

lb04.byoc.cac1.pure.cloud

eu-west-1

Domain DNS SRV and SIP FQDN Server DNS (If SRV not supported)
byoc.mypurecloud.ie <customer prefix>.byoc.mypurecloud.ie

lb01.byoc.eu-west-1.mypurecloud.ie

lb02.byoc.eu-west-1.mypurecloud.ie

lb03.byoc.eu-west-1.mypurecloud.ie

lb04.byoc.eu-west-1.mypurecloud.ie

eu-west-2

Domain DNS SRV and SIP FQDN Server DNS (If SRV not supported)
byoc.euw2.pure.cloud <customer prefix>.byoc.euw2.pure.cloud

lb01.byoc.euw2.pure.cloud

lb02.byoc.euw2.pure.cloud

lb03.byoc.euw2.pure.cloud

lb04.byoc.euw2.pure.cloud

eu-central-1

Domain DNS SRV and SIP FQDN Server DNS (If SRV not supported)
byoc.mypurecloud.de <customer prefix>.byoc.mypurecloud.de

lb01.byoc.eu-central-1.mypurecloud.de

lb02.byoc.eu-central-1.mypurecloud.de

lb03.byoc.eu-central-1.mypurecloud.de

lb04.byoc.eu-central-1.mypurecloud.de

ap-northeast-1

Domain DNS SRV and SIP FQDN Server DNS (If SRV not supported)
byoc.mypurecloud.jp <customer prefix>.byoc.mypurecloud.jp

lb01.byoc.ap-northeast-1.mypurecloud.jp

lb02.byoc.ap-northeast-1.mypurecloud.jp

lb03.byoc.ap-northeast-1.mypurecloud.jp

lb04.byoc.ap-northeast-1.mypurecloud.jp

ap-northeast-2

Domain DNS SRV and SIP FQDN Server DNS (If SRV not supported)
byoc.apne2.pure.cloud <customer prefix>.byoc.apne2.pure.cloud

lb01.byoc.apne2.pure.cloud

lb02.byoc.apne2.pure.cloud

lb03.byoc.apne2.pure.cloud

lb04.byoc.apne2.pure.cloud

ap-southeast-2

Domain DNS SRV and SIP FQDN Server DNS (If SRV not supported)
byoc.mypurecloud.au <customer prefix>.byoc.mypurecloud.au

lb01.byoc.ap-southeast-2.mypurecloud.com.au

lb02.byoc.ap-southeast-2.mypurecloud.com.au

lb03.byoc.ap-southeast-2.mypurecloud.com.au

lb04.byoc.ap-southeast-2.mypurecloud.com.au