Series: Create a location
Add other location types
If you have employees who work from home or other non-office locations, then they can’t drop a pin onto a floor plan. For such cases, Genesys recommends that you create a location for the geographic area and add maps instead of floor plans.
- Create a location named for the area or region.
- Add a floor named for the city.
- Instead of a floor plan, add a map of the city to the floor.