About security and compliance

Genesys is dedicated to providing a high level of security and regulations compliance and is continually developing solutions towards that end. The following articles detail Genesys Cloud security and compliance.

General security and compliance information


Data protection and privacy compliance

Learn how Genesys Cloud complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).


HIPAA compliance

Learn how Genesys Cloud complies with the Health Insurance Portability and Accountability Act (HIPAA).


PCI DSS compliance

Learn how Genesys Cloud complies with the PCI DSS (Payment Card Industry Data Security Standard) for accepting, processing, storing, or transmitting payment card information.


Accessibility compliance

Learn how Genesys Cloud complies with accessibility standards such as section 508 of the US Rehabilitation Act and Web Content Accessibility Guidelines (WCAG).