With the Genesys Cloud Platform API, you can control all aspects of your Genesys Cloud environment.


Get an overview of available Genesys Cloud APIs and their capabilities.

API Explorer

The API Explorer developer tool allows you to view documentation, SDK usage, and make requests to the Genesys Cloud Public API directly in your browser.

API on-demand fair use policy

Learn about the API on-demand fair use policy pricing.

API usage

Keep track of your API requests.


Learn how to use our SDK in the managed package to call the Genesys Cloud Platform API in Salesforce.