About account settings

See how many licenses your organization is using. Upgrade your subscription and gain access to more functionality.

• About licenses

Organization settings allow you to enable or disable voicemail, disable location detection, manage invite links, change the default language, and specify a domain. You can also add an email address destination for user-submitted issues, and see audits for administrative functions in the audit log viewer.

• About organization settings

Create and apply data filtering rules for inbound interactions to redact sensitive information and reduce the risk of sensitive data exposure by agents or customers.

• Overview of digital data filtering rules
• Create a data filter
• Manage data filters